Terms and Conditions
Welcome to the web site,www.teletrackonline.com, (the "Site"). These Terms and Conditions
contain the terms and conditions upon which you ("you") may access Information Services
through the Site. You agree to comply with the following requirements in connection with ordering
and receiving various consumer information services “Information Services” through the Internet.
CoreLogic® Teletrack™ maintains this Site to provide you with information about our products and services and
to facilitate communication with us and our affiliates.
Teletrack will provide you with subscriber codes, security digits, access codes, telephone access
and other proprietary information to enable you to access the Information Services through the Internet.
Data Security Requirements
a. All Teletrack Information and consumer identifying information must be encrypted as it is
delivered through the Internet. 128-bit SSL/TLS or higher strength encryption is required.
b. All Teletrack information must be protected when stored on servers, subject to at least the following requirements:
(i) Servers storing Teletrack Information must be separated by a firewall or other comparable method from publicly accessible web-servers;
(ii) Teletrack Information must not be on a server that can be accessed by TCP services directly from the Internet and must not be referenced in domain name services (DNS) tables;
(iii) All security access to these servers, both physical and network, must include authentication and, in the case of network security, passwords that are changed at least once every 90 days; and
(iv) All servers must be kept current with all operating system patches, as they become available.
c. Teletrack Information may not be shared with, or accessed by any person other than
an Authorized Employee (as defined in paragraph e. below). All transmission and/or storage of
Teletrack Information is subject to all the terms and conditions contained in these Terms and Conditions.
d. When displaying any nonpublic information in HTML, no Teletrack Information can be stored
on the presentation server(s). You will use the presentation server(s) only to receive the HTTP
services. All HTML shall be dynamically created or interpreted by the application server. The
presentation server(s) shall only receive the data and process it back and forth to the application
server. Data transmitted between your browser and the application server must not be cached, in
any form, on the presentation server(s).
e. Only Authorized Employees shall have computer network or terminal or any other access to
any Teletrack Information. Authorized Employees are your employees who have a need to
access Teletrack Information in order to carry out their official duties for you for the purposes
specified in these Terms and Conditions (Permissible Purposes). Prior to providing an Authorized
Employee with access to any Teletrack Information, you must provide the Authorized Employee
with adequate training regarding the Data Security Requirements and the Fair Credit
Reporting Act (“FCRA”) and other applicable laws, and will require the Authorized Employee to agree to
comply with all such requirements and laws (together, “Employee Requirements”). Without
limiting the generality of the foregoing, you must inform all Authorized Employees that
unauthorized access to information in Credit Reports may subject them to civil and criminal liability
under the FCRA and other applicable laws, punishable by fines, imprisonment, or both.
You may not add any employee as an Authorized Employee unless the employee has received the required
training and has agreed to comply with the Employee Requirements.
f. You shall implement adequate security measures in order to prevent use or access of Teletrack
Information by persons other than Authorized Employees, including, without limitation, the
following: (i) assigning each Authorized Employee a unique Internet identification and password
(together, “Operator Passwords”), (ii) changing the Operator Passwords at least once every
ninety (90) days or sooner if a specific Authorized Employee is no longer responsible for
accessing Teletrack Information or you have learned or suspect that there has been unauthorized
access to an Operator Password, (iii) limiting knowledge of the Teletrack Access Information and
Operator Passwords to Authorized Employees and strictly prohibiting the sharing, disclosure, or
public display of any such information, (iv) using all security features in the software and
hardware used to access Teletrack Information, (v) not transferring any hardware or software
between locations without deletion of all Teletrack Access Information and Operator Passwords,
and (vi) if unauthorized access to Teletrack Access Information is discovered or suspected,
immediately notifying Teletrack and further undertaking all remedial efforts within your power and
control to cure such unauthorized access or use.
a. Your Internet connection must be protected with dedicated, industry-recognized firewall that
are configured and managed to adhere to industry best practices.
b. Teletrack Information may be held only on a secure application server that can be accessed only by a secure presentation server, through one of the following methods:
(i) Dual or multiple firewall protection (preferred): This method consists of a firewall between the
Internet and the presentation server(s) and another firewall between the presentation server(s)
and the application server holding the Teletrack Information. The network firewall should ensure
that only the presentation server(s) is/are allowed to access the application server holding
the Teletrack Information.
(ii) Single firewall method (acceptable): When a dual firewall method is not feasible, a single
firewall will provide acceptable levels of protection. The firewall should be installed between
the Internet and the presentation server(s). Multiple entries to the separate presentation server(s)
and the application server holding the Teletrack Information are required. The firewall should be
configured to allow only the presentation server(s) access to the application server holding
c. All administrative access to the firewall and servers should be through a secure internal
network. Remote access must be configured so that the administrator dials into a LAN, is
authenticated and verified, and then is granted access to the firewall and servers from inside
the network. No direct modem access should be available to the firewalls or servers.
d. No internal Internet Protocol (IP) addresses should be publicly available or natively routed to the Internet.
e. The network should not provide any access to any firewall or servers without proper strong authentication or through the firewall.
f. Any exceptions or alerts must be logged and reviewed by you and maintained for at least one (1) year for review by Teletrack.
You agree that upon reasonable notice, Teletrack may (but has no obligation to), directly or
through a third party, audit your procedures related to these Terms and Conditions (including,
without limitation, your network, security systems, facilities, practices, and procedures) in order to
confirm that they adequately protect against the improper use of the Information Services and
that you are in compliance with Teletrack’s requirements in effect and all of the other
requirements under these Terms and Conditions. You agree to fully cooperate in connection with
such audits and to make all changes requested by Teletrack required to assure against
unauthorized access of Information Services.
a. Teletrack will not provide you with any Teletrack Information unless Teletrack
is able to authenticate you through a strong authentication methodology.
b. You must log each access of Information Services and the identity of the specific Authorized
Employee that made the access, and shall maintain such information for at least one (1) year for
review by Teletrack.
a. Once you have been authenticated as described above, Teletrack will verify your identity through authentication and verification procedures that provide an acceptable level of security for access to the Information Services.
b. At the present time, Teletrack requires verification through issuance by Teletrack, and use by you, of a client User ID and password. The initial password will be issued by Teletrack and not created by you. Passwords will have a minimum of six characters in an alphanumeric combination and will be changed at least once every ninety (90) days. Passwords and User IDs will be encrypted with 128-bit encryption.
c. The User IDs and passwords must be stored on a server protected by the security measures applicable to the Teletrack Information.
d. You must ensure that all IDs of Authorized Employees who are no longer authorized to obtain Teletrack Information are disabled or revoked immediately.
e. You must have procedures in place that create appropriate audit trails for all transactions.
f. Teletrack will protect your access by timing out after a period of inactivity not to exceed thirty (30) minutes.
You certify that you will order Information Services solely for one or more of the following purpose(s) and for no other purpose:
(1) In connection with a credit transaction involving the consumer on whom the information is to be furnished and involving the extension of credit to, or review or collection of an account of, the consumer.
(2) In connection with the underwriting of insurance involving the consumer.
(3) As a potential investor or servicer, or current insurer, in connection with a valuation of, or an assessment of the credit or prepayment risks associated with, an existing credit obligation.
Your compliance with these requirements shall not relieve you from the obligation to observe any
other or further contractual, including without limitation the Master Agreement for Consumer
Information Services, legal or regulatory requirements, nor shall Teletrack’s review or approval of
any of your systems, applications, processes, or procedures constitute or be deemed to
constitute the assumption by Teletrack of any responsibility or liability for compliance by you with
any of the same. You shall remain solely responsible for the security of your systems and the
security of all Teletrack Information received by you from Teletrack and for any breach
of that security. Teletrack retains the right, in its sole discretion, to withhold approval of Internet access
to Information Services for any reason. Teletrack may suspend or terminate access to the
Teletrack Information at any time if Teletrack has reason to believe that you have violated any of
these Data Security requirements or any contractual, legal, or regulatory requirements, rules or
terms.You reaffirm that you will not transmit any Information Services (or information
therein) through the Internet without express written permission of Teletrack.
Term and Termination
Pursuant to Teletrack’s right to suspend its provision of Information Services if Teletrack believes
you have breached any of your obligations under the Master Agreement or under these Terms
and Conditions, subject to your right to cure to Teletrack’s satisfaction and subject to Teletrack’s
receipt of satisfactory assurances that such breach will not reoccur.
Disclaimer and Limitation of Warranties
OUR SITE, INCLUDING ALL CONTENT, PRODUCTS AND SERVICES MADE AVAILABLE ON
OR ACCESSED THROUGH THIS SITE, IS PROVIDED TO YOU "AS IS". TO THE FULLEST
EXTENT PERMISSIBLE UNDER APPLICABLE LAW, NEITHER TELETRACK NOR ITS
AFFILIATES MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND
WHATSOEVER AS TO THE CONTENT, PRODUCTS OR SERVICES AVAILABLE ON OR
ACCESSED THROUGH OUR SITE, THAT A USER WILL HAVE CONTINUOUS,
UNINTERRUPTED OR SECURE ACCESS TO OUR SITE, PRODUCTS OR SERVICES OR
THAT OUR SITE, PRODUCTS OR SERVICES WILL BE ERROR-FREE. IN ADDITION,
TELETRACK AND ITS AFFILIATES DISCLAIM ALL EXPRESS OR IMPLIED WARRANTIES,
INCLUDING TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON
INFRINGEMENT AND INFORMATIONAL CONTENT. THEREFORE, YOU AGREE THAT YOUR
ACCESS TO AND USE OF OUR SITE, PRODUCTS, SERVICES AND CONTENT ARE AT
YOUR OWN RISK. BY USING OUR SITE, YOU ACKNOWLEDGE AND AGREE THAT NEITHER
TELETRACK NOR ITS AFFILIATES HAVE ANY LIABILITY TO YOU (WHETHER BASED IN
CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE) FOR ANY DIRECT, INDIRECT,
INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES ARISING OUT OF OR IN ANY WAY
CONNECTED WITH YOUR ACCESS TO OR USE OF OUR SITE, CONTENT, PRODUCTS OR
SERVICES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES),
INCLUDING LIABILITY ASSOCIATED WITH ANY VIRUSES WHICH MAY INFECT YOUR COMPUTER EQUIPMENT.
You should send any notices or other communications regarding our Site, products or Information Services to:
Attention: Customer Service
5550-A Peachtree Parkway, Suite 600
Norcross, GA 30092
These Terms and Conditions shall be interpreted in accordance with the laws of the state of
Georgia, without reference to its principles of conflict of laws. Client irrevocably consents
to the exclusive jurisdiction and venue of the federal and state courts in Gwinnett County, Georgia, with
respect to all disputes in connection with these Terms and Conditions.
Change of Requirements
From time to time we may revise these Terms and Conditions. Revisions will be effective when posted or as otherwise stated.